1. Introduction MeetMyMate respects your privacy. This privacy policy describes the personal information we collect, and the manner in which we will use that personal information. We may modify or supplement this privacy policy from time to time. If we decide to change this privacy policy, we will post those changes on this page of our website. We are committed to ensuring that to the best of our ability we meet all the requirements of the National Privacy Principles under the Privacy Act. 2. What this policy is about This policy will tell you about: What type of information we collect and how we collect it. How we use personal information you provide. How we disclose personal information you provide. What type of information is sensitive information and how we treat it. Our management of your information and our security procedures. How you can update your personal information. How you can access the personal information you have given to us. How to contact us about this policy. 3. The personal information we collect and how it is collected MeetMyMate collects personal information about you in various different ways, including from you when you register to become a member, or when you contact us at other times (for example, to provide feedback or make a complaint). In general, the personal information we collect includes (but is not limited to) your name, email address, contact details, username and password, and credit card details. Your friend may also provide to us personal information about you when they register to become a member (but we will deal with that information only in accordance with your written agreement). If you provide personal information about a friend to MeetMyMate, you must first have sought and obtained your friend’s permission and provide them with a copy of this policy. You may also make available personal information, which may include sensitive information, about yourself (for example, your profile) on public areas of the MeetMyMate website, or on areas of the website which are available to one or more other users. You agree that any personal information you make available as part of your profile or otherwise make available on public areas of our website, is non-confidential, and that we are entitled to use that information in any manner we see fit. “Cookies”. We may use a feature of your web browser called a “cookie” so that we can identify your computer when you access our website. This will enable us to record your preferences and other personalised features, as well as statistics on your use. You can disable your cookies by following the instructions in the help section of your internet browser. 4. How we use personal information We will use the personal information we have collected from you for the primary purpose for which it was collected and for related secondary purposes. Ordinarily, the primary purpose of collecting your personal information is to provide the services to you which you have requested, including creation and posting of MeetMyMate personal profiles and communicating with other MeetMyMate members. We may also use that information to personalise and tailor our website to your preferences, help us to maintain and improve our website and services, notify you of any administrative matters affecting your membership, give you the opportunity to receive marketing materials and e-newsletters from us (but you can opt out of this at any time in your MYHOME page, by clicking the “unsubscribe” link on any of our emails or by sending us an email at helpme@MeetMyMate.com.au), verify your identity, or investigate you if another member makes a complaint about you, or if we suspect that you have breached MeetMyMate’s terms and conditions or any applicable law. 5. To whom will we disclose your personal information? Remember that all information you make available in your MeetMyMate profile and on public areas of the MeetMyMate website is accessible to anybody who can access the website, and that we can disclose this information to any third party for any purpose. We may disclose your personal information to third parties as follows: if it is necessary to do so in order to provide you with the services you require from us. This includes our service providers such as credit card clearing houses, internet service providers, mailout operators, debt collectors, marketing and advertising companies, and research firms. If required or authorised by any law or court order. As a necessary part of any investigation into you (including your internet service provider) including for suspected breach of the MeetMyMate terms and conditions. If we have reason to suspect you are or have been engaged in any unlawful activity (including criminal activity) and we reasonably believe that disclosure is necessary to protect, detect, investigate, prosecute or punish such unlawful activity. 6. Sensitive information Sensitive information is personal information relating to a person’s racial or ethnic origin, political opinions, membership of a political party, religious beliefs or affiliations, membership of a trade union or professional or trade organisation, sexual preferences, criminal record and health information about a person. We will only use your sensitive information for the purposes of providing our services to you, or a directly related secondary purpose or as required by law, unless you have agreed otherwise. 7. Management and security of personal information MeetMyMate takes the integrity and security of your personal information very seriously. We will take all reasonable steps to protect your personal information from misuse, loss, and unauthorised modification or disclosure. We have various systems in place in order to do this, including virus protection, login and password access, secure servers, firewalls, and online payment encryption. We will retain your personal information for 6 months after you cease to be a member, in order to re-instate your membership should you change your mind, or to respond to any complaints by or about you. After this time, we will permanently destroy your personal information, except for any information we are required to retain for taxation purposes. 8. Updating your personal information You must ensure that your personal details are accurate, complete and up-to-date. You can update your personal information via the MeetMyMate website (on the MYHOME and MYPROFILE pages). If you find that your personal information is displayed incorrectly, you should notify us via the CONTACT US. link on the website and we will update our records. 9. Accessing your personal information To access the personal information we hold about you, or to advise us of any inaccuracies, please contact MeetMyMate at: MeetMyMate Dating Pty Ltd 189 King Street, Mascot NSW 2020 Telephone: 0416 363 772 Email: helpme@MeetMyMate.com.au We will ask you to confirm your identity, and specify what information you require. We may also charge you a search fee to cover our costs. We will then provide the requested information to you, unless an exception applies under the Privacy Act. 10. Contacting us We appreciate your comments and questions regarding this privacy policy. If you have any questions or complaints about our handling of your personal information, please contact us at: MeetMyMate Dating Pty Ltd 189 King Street, Mascot NSW 2020 Telephone: 0416 363 772 Email: helpme@MeetMyMate.com.au